Terms of Service

Terms of Service

Welcome to Arbalest.
By visiting our website (arbalest.uk) or purchasing something from us, you agree to the following terms. We’ve kept things simple and clear, so you know exactly what to expect when shopping with us.

1. Using Our Website

When you browse or make a purchase on Arbalest, you agree not to use our site for any illegal or unauthorized purpose.
You also agree not to interfere with or try to harm our website in any way — that includes hacking, spamming, or misusing our content.

2. Product Information

We take pride in the purity and quality of our Shilajit and related products.
Every jar is tested and sourced responsibly, but remember — our products are natural supplements, not medicines.
They are not intended to diagnose, treat, cure, or prevent any disease.
If you have any medical condition or are taking medication, consult your doctor before using our products.

3. Orders & Payments

When you place an order, you agree to provide accurate, up-to-date information — your name, address, and contact details.
Payments are securely processed through our trusted payment partners.
We reserve the right to cancel or refuse any order if we suspect fraud or incorrect information.

4. Shipping

We aim to dispatch all orders within 1–2 business days.
Delivery times may vary depending on your location, but we’ll always keep you updated through email or SMS.
For more information, check our Shipping Policy page.

5. Returns & Refunds

We want you to be completely satisfied with your purchase.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days for a replacement or refund.
You can read our full Return & Refund Policy here.

6. Intellectual Property

All content on arbalest.uk — including text, images, logos, and graphics — belongs to Arbalest.
You may not copy, reproduce, or distribute any of our content without written permission.

7. Limitation of Liability

Arbalest will not be held responsible for any indirect or incidental damages that result from the use of our products or website.
By using our products, you acknowledge and accept that you do so at your own discretion and risk.

8. Changes to These Terms

We may update these Terms of Service from time to time.
The most recent version will always be available on this page, with the date of the last update clearly stated.

9. Contact Us

Have a question? Need help?
Reach out anytime at Arbalestuk@gmail.com or message us on Instagram (@arbalest.uk) — we respond within 24 hours.